Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal data in compliance with GDPR and local privacy laws.

Last Updated: January 15, 2025

About Alka Power

Alka Power is a leading provider of sustainable energy solutions, specializing in solar panels, battery storage systems, and inverters. We operate across the Netherlands, Germany, and France, helping customers transition to clean energy.

Contact Information

Het Zuiderkruis 35, 5215 MV, 's-Hertogenbosch, Netherlands
privacy@alkapower.nl
+49 1520 8809428

Company Registration

DPO: info@alkapower.nl

What Data We Collect

Personal Information

Name, email address, and phone number for quotes and consultations
Postal address for installation planning and service visits
Payment information for transaction processing
Communication preferences and marketing consent
Energy consumption data for system optimization

Technical Information

IP address and device information for website functionality
Solar system performance data for monitoring and maintenance
Installation photos and technical specifications
Browser type and usage patterns for website improvement
Location data for installation feasibility assessment

Legal Basis for Processing

Contract Performance

Processing necessary for fulfilling our solar energy services contract

Article 6(1)(b) GDPR

Legitimate Interest

Improving our services, system monitoring, and customer support

Article 6(1)(f) GDPR

Legal Compliance

Meeting regulatory requirements in energy sector compliance

Article 6(1)(c) GDPR

Consent

Marketing communications and optional service enhancements

Article 6(1)(a) GDPR

How We Protect Your Data

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.

End-to-end encryption for all data transmission and storage

Regular security audits and penetration testing

Access controls and employee training on data protection

Secure cloud infrastructure with EU-based data centers

Incident response procedures and breach notification protocols

Regular backup and disaster recovery procedures

Your Privacy Rights

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal data under certain conditions

Right to Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests or direct marketing

Right to Restrict

Limit how we process your data in specific circumstances

How to Exercise Your Rights

Contact our Data Protection Officer to exercise any of your privacy rights. We will respond within 30 days.

Contact Privacy Team

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyze website performance.

Cookie TypePurposeDuration
EssentialWebsite functionality and securitySession
AnalyticsWebsite usage statistics and improvements2 years
MarketingPersonalized advertising and remarketing1 year
PreferencesRemember your settings and preferences6 months

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Important changes will be communicated via email to registered users.

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